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Phone line is not working, but internet is connected

SOLVED Go to solution
Will
Moderator

Hi @adsl98ky

 

Thank you for replying via email. Since you have confirmed that a modem reset has been done, I have escalated this issue to our Engineering Team for further investigation.

 

Updates pertaining to this case will be provided to you by an Engineer via SMS or phone call.  Should you need our assistance further, feel free to leave a comment.

 

Regards,