Hi @Pinky300,
To Installation of additional wall socket in the premises you would need to arrange your own ACMA accredited technician for this work.
Please note: TPG does not support this process and is not liable for my advice, this advice is conditional of feedback from your ACMA technician when you seek out and ask if they can complete required works.
You also have the option to use a Long Ethernet Cable for the Desktop to reach the modem/router's location.
Let me know should you require further assistance.
Regards,
I have recently moved into new premises and the only phone socket is located in the bedroom upstairs.
I want to have my NBN modem downstairs next to my PC.
Is it possible for TPG to arrange installation of a new socket (or relocate the existing socket)?
Thanks.
