Porting later than advised

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Level 1a
On 1st April I was advised that if I want to keep my phone number I will need to wait until 6 th April for the porting to occur. It is now 21 April and I have no further advice. I want my number ported to Nbn. What is happening?
4 REPLIES 4
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Moderator

Hi @Bernardfehon,

 

We are experiencing delays with porting of numbers at the moment. See Link below for further information.

 

IMPORTANT ANNOUNCEMENT: Delay porting your home phone number to TPG (due to Telstra COVID-19 impact)

 

Could you please send me a PM (private message) with your CID (customer identication number) and your mobile phone number and I will try and get an update for you.

 

Regards,

Karl

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Level 1a

KarlB,  I don't know how to PM you. Please call me on 0417 686 404 I will give you my customer ID then.

 

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Level 1a

Please

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Moderator

Hi @Bernardfehon,

 

You can PM me by clicking on my username KarlB and then click “Send a Message”


Kind regards,
Karl