Porting later than advised

[Bernardfehon]

On 1st April I was advised that if I want to keep my phone number I will need to wait until 6 th April for the porting to occur. It is now 21 April and I have no further advice. I want my number ported to Nbn. What is happening?

[KarlB]

Hi @Bernardfehon,

We are experiencing delays with porting of numbers at the moment. See Link below for further information.

IMPORTANT ANNOUNCEMENT: Delay porting your home phone number to TPG (due to Telstra COVID-19 impact)

Could you please send me a PM (private message) with your CID (customer identication number) and your mobile phone number and I will try and get an update for you.

Regards,

Karl

[Bernardfehon]

KarlB,  I don't know how to PM you. Please call me on 0417 686 404 I will give you my customer ID then.

[Bernardfehon]

Please

[KarlB]

Hi @Bernardfehon,

You can PM me by clicking on my username KarlB and then click “Send a Message”

Kind regards,
Karl