Hi @Isaacnewman1 ,
Welcome to the community!
I would love to help check the status of the service installation. Please drop me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time tomorrow and we'll have one of our Provisioning Case Manager to contact you.
How do I private message (PM) in the community
Regards,
@Isaacnewman1 wrote:
I've submitted my proof of address to nbnpod@tpg.com.au but haven't gotten a reply. Is this the correct email to send proof of address documents to?
