Replacement modem

[eyjang1106]

Hi
I would like to report a similar problem with my modem Archer VR 1600.

For the last few days the modem only shows lights on the power, and wifi
I have tried turning it off and on as well as pressing the reset with no effect or the re established of wi fi internet.
Also the modem is hot as well when handling.
I had used it just only 5month.
Am I eligible for a replacement ?

[Aubrey]

Hi @eyjang1106, we can surely look into your account, check the warranty of your modem and see how we can go about the replacement.

Please send us a private message with your customer ID or username.

Thanks,

Aubrey