Hi @rachitha88,
Welcome to TPG Community!
As per checking, your service is classified by NBN Co. to be on Service Class 13, which means that it is NBN FTTN serviceable, the node is present and they have detected an available copper pair connected to your premises.
In this case, a technician is not required and NBN Co. will only need to activate the service remotely.
The service has been remotely activated and the modem is on its way.
We have PM'd you the consignment details to track its whereabouts.
This guide can help you with the set up once the modem is received: NBN FTTN/FTTB Setup - General Setup
Let us know if we can be of further assistance. Thank you.
