Hi @fyqhsnzd,
Let us help check the status of the SIM. We'd like to confirm if you are able to complete the SIM activation.
If not yet, you can do it online by simply following the article that we created below.
How to Activate Your TPG Mobile Sim Card.
Let us know how it will go.
Regards,
Hello. I bought a service online 6 days ago, it still hasn't been connected to my old number, why?
