TPG Community

Get online support

Setting up NBN MODEM and NCD

Highlighted
Level 1b
Hi TPG Community,
Recently trying to connect my TPG Modem and my NBN NCD but has taken over 60mins with no luck.
Have followed all set up instructions but only the power light on the NCD is solid with the 2nd and 3rd lights constantly flashing with the 4th light not even turning on.

Can someone please help me set this up.

Thanks
George Mansour

1 REPLY 1
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter