TPG Community

Get online support

: Since broadband installation, we have no phone line(s) 2: printer shows “off line “ 3: how do we

Highlighted
Level 1a

: Since broadband installation, we have no phone line(s)
2: printer shows “off line “
3: how do we find our broadband modem password

1 REPLY 1
Highlighted
Moderator

Hi @mcnamara12

 

For newly installed service, we've created an article that will help you with the setup.

 

New Connection Setup Help

 

You need to make sure that your printer is connected to your new network or modem.

 

The WiFi password is available in the bottom or back of the modem.

 

BasilDV