TPG FTTP Upgrade

nottles
Level 2
I am posting regarding upgrading to FTTP from FTTN, we have the option available for our area and we are getting stability issues with copper.
 
Multiple ISPs have said that they are able to do it for us and that 2 NBN technicians have come out and said that it's ready for installation.
 
We need this as our connection has high packet loss and drop outs even though we have changed the internet/DSL line coming from the curb
 
Thanks
2 REPLIES 2
nottles
Level 2

To note, I have had multiple calls with TPG with not much support and constant call outs from technicans to no prevail on copper and continously telling me to upgrade to Fibre 

Ahra_G
Moderator

Hi @nottles

 

We can pre-register your service and once the FTTP is available and ready to go at your address, you can easily make the switch. We'd also like to have a look at your connection. 

 

Let us have your TPG details via PM so we can further assist. 

 

Thanks! 

Ahra_G