TPG NBN Connection

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paburns
Level 2

How long does it normally take for TPG to catch up to NBN co and start offering connection?  Our HFC NBN was installed weeks ago (and is confirmed on NBN website as ready for connection), however, TPG address check still says we are not connected ....?

 

I would like to stay with TPG & convert my ADSL2 to the superfast NBN plan, but if I have to wait much longer, I might be tempted to switch to another provider that is offering connections (Hello iinet ...!)

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JovenA
Moderator

Hi @paburns,

 

Since it's confirmed on the rollout page that NBN service is already available at your address, send me a private message of your details so I can help you organise your switch to NBN. 

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JovenA
Moderator

Hi @paburns,

 

Since it's confirmed on the rollout page that NBN service is already available at your address, send me a private message of your details so I can help you organise your switch to NBN.