TPG never turned up to my NBN installation. Never even notified me or contacted me. I had to wait 5 hours on a chat line to find out what was going on only to be told I had to wait another 2 weeks for another appointment. I'd already waited over a week for the initial one. When I tried to see what alternatives could be offered i was hung up on / chat ended. Now I can't even get a hold of any one to lodge a complaint and cancel my account. TPG were very quick to take my money but anything else is painful.
I've already left a negative review online and will continue to until someone gets in touch with me. Absolutely horrible experience. A telecommunications company that can'tcommunicate!