My wifi router suddenly stopped working yesterday. I tried everything, reset the router, use the set up wizard but no success. I thought it might be the router so bought a new dlink dsl 3890 router. Same thing, unable to get the wi fi going. However I am able to connect my laptop to the internet if I connect it directly via ethernet cable to the NBN box. I spent the whole day troubleshooting, calling TPG (np resolution, asked me to contact Dlink, no resolution as well), trying to chat (no sucess). I am on the verge of giving up and maybe just sign with another provider. My old router was D link as well. Hopefully someone can help me.
What type of NBN connection do you have?
Some routers have a pushbutton to turn wifi on or off. Otherwise, it has to be enabled in the router configuration.
Can you upload a picture showing the cable connections of the router and NBN box and wall socket?
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