Unknown $10 charge

[newyorkbuddies]

Hi

I am switching over to NBN with installation next week and was told there would be no charge but I have just noticed a $10 charge on my account. Can you please advise what this is for?

Thanks

[Riezl]

Hi @newyorkbuddies , we have located an account using your community details, but we'd like to make sure that we got the right one. Please send us a private message with your TPG customer ID, username and complete address so we can verify the account.

To send a PM, please refer to this link: How do I private message (PM) in the community