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Unstable connection, pit damaged

Level 2

I have a very unstable connection and can't seem to get consistent speeds. I was hoping someone could help resolve the broken pit out the front that is causing this? NBN came out and put a temporary cover over the pit but they have not fixed or upgraded it and its constantly flooding. My neighbour built an illegal car park over the nature strip which I think was part of the reason this has started to cause problems. Can someone help? temporary cover over the faulty box.temporary cover over the faulty box.


Welcome to the Community @Jesse123.


We'd like to look into your account for better understanding of the situation and see what we can do to raise this with NBN Co.


Shoot me a PM with your TPG username or customer ID number.