What is wrong with my activation

[Joshualapham1]

Apparently my service has an issue an i have been waiting over 2 weeks.

I rang earlier and had the lady hang up on after patching me through to support.

You cant blame this on covid19 the technician is no where near a human being when fixing or activating a line so what is the problem why have i not recieved internet yet?

[PeterW]

Hello Joshualapham1,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

[Joshualapham1]

Did my other message come through?

[Joshualapham1]

Joshua michael lapham 30 09 1993 3/15 kempster street sandgate 4017

[Joshualapham1]

Name, date of birth and address

[Joshualapham1]

I was told over the phone that there was an issue activating my line mate, what exactly did the lady on the phone mean by thatbtjen?

[Joshualapham1]

By that then??*****