No NBN box for FTTC

SOLVED Go to solution
Highlighted
Level 1
Hi,

I am missing the NBN connection box that should have come with my modem. Can I please have it delivered. My username is Lradburnd.
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator

Hi there lradburnd, 

 

Hope you are well,

 

I have had a look at your account and i can see you have an appointment scheduled with an NBN technician for Thursday, 14 May 2020, between 1:00 PM - 5:00 PM. 

 

This NBN contractor will bring with them any further nessasary devices required for your new NBN FTTC connection setup.

 

I have also sent you a private messageSmiley Happy,

 

Please let me know if you have any further questions or concerns 

 

 

Kind regards

 

View solution in original post

2 REPLIES 2
Highlighted
Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards
Highlighted
Moderator

Hi there lradburnd, 

 

Hope you are well,

 

I have had a look at your account and i can see you have an appointment scheduled with an NBN technician for Thursday, 14 May 2020, between 1:00 PM - 5:00 PM. 

 

This NBN contractor will bring with them any further nessasary devices required for your new NBN FTTC connection setup.

 

I have also sent you a private messageSmiley Happy,

 

Please let me know if you have any further questions or concerns 

 

 

Kind regards

 

View solution in original post