No NBN box for FTTC

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lradburnd
Level 2
Hi,

I am missing the NBN connection box that should have come with my modem. Can I please have it delivered. My username is Lradburnd.
1 ACCEPTED SOLUTION

Accepted Solutions
Ken-C
Moderator

Hi there lradburnd, 

 

Hope you are well,

 

I have had a look at your account and i can see you have an appointment scheduled with an NBN technician for Thursday, 14 May 2020, between 1:00 PM - 5:00 PM. 

 

This NBN contractor will bring with them any further nessasary devices required for your new NBN FTTC connection setup.

 

I have also sent you a private messageSmiley Happy,

 

Please let me know if you have any further questions or concerns 

 

 

Kind regards

 

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2 REPLIES 2
Ken-C
Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards
Ken-C
Moderator

Hi there lradburnd, 

 

Hope you are well,

 

I have had a look at your account and i can see you have an appointment scheduled with an NBN technician for Thursday, 14 May 2020, between 1:00 PM - 5:00 PM. 

 

This NBN contractor will bring with them any further nessasary devices required for your new NBN FTTC connection setup.

 

I have also sent you a private messageSmiley Happy,

 

Please let me know if you have any further questions or concerns 

 

 

Kind regards

 

View solution in original post