Get online support
Hi @jameskwon1370,
Your NBN installation has been completed. What is your modem's make and model?
Regards,
Angeli
Hi @jameskwon1370,
That is right, it needs manual configuration. Kindly check here (
List of Non-TPG supplied Modem/Routers for use with TPG NBN BYO Data Only Plans) if there's an available instructions for your 3rd party modem.
Let me know how it goes.
Regards,
Angeli