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When i will have nbn connection?

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Level 1a
Hi dear
I have connected my nbn devices but no internet connecting, please help to connect as soon as possible

Address: 2/14 Regent Street, Bexley NSW 2207
Mobile: 0424696121
1 REPLY 1
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Moderator

Hi @abdurbio,

 

For new services, we recommend customers to check first if their service has been installed and activated.

 

We have created this community article, which contains a video on How to track your TPG service installation

 

We also send an email notification once the service is activated.

 

If you have received this email and the service is still not working, we recommend to check if the equipment is properly set up and we have created setup guides for all technologies that TPG use : New Connection Setup Help

 

In your case, the service has not yet activated and an NBN technician has been booked to complete the installation.

 

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.