Why I am waiting for confirmation for the disconnection for 10 days?

[bally1982]

Hi I am waiting for confirmation of my disconnection at my property and please stop charging me for not even using your connection .

[luisc]

Hi bally1982

If you request the cancellation of your TPG service,

That will involves some extra charges explained on terms and conditions, please review

https://www.tpg.com.au/terms_conditions/standard

Thanks