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Why is installation taking so long?

joshnoblee
Level 2
I signed up almost a month ago and I still have no internet or installation date. I work from home and need internet I will be cancelling the new service unless I can get an update. Have called 4 times with still no further communication???
1 REPLY 1
Angeli
Moderator

Hi @joshnoblee

 

I'll conduct a quick assessment on your pending order and if necessary, I will coordinate it with the relevant team. Can you please send me your TPG account details privately? 


How do I private message (PM) in the community

 

Regards, 

Angeli