Wifi not connecting

[Monet5859]

We just received the NBM and we connected everything as the manual said, but then the green light of the internet icon isn’t popping up

[KarlB]

Hi @Monet5859 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl