Wrong address

briangxchen
Level 2

Hi there,

 

Just ordered NBN Cable 50 package, the order capture wrong address. and deliveried the router to wrong adress.

Can some one call me back, get it fixed, make sure the NBN service activate in the right address?

you can find me through my email

 

sent email to customer service last night, no one get back to me yet.

 

2 REPLIES 2
Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

Kind regards

 

 

briangxchen
Level 2

sent you private message with my details.