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dropouts

sunburntandblon
Level 2
Level 2
‎13-07-2021 03:30 PM

Dropouts - constantly throughout the day - there are no outages listed

2021-07-13 15:17:06SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 15:17:02SystemNoticeDSL connection is activated.
2021-07-13 15:14:27SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 15:14:27SystemNoticeDSL connection is deactivated .
2021-07-13 15:13:23SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 15:13:19SystemNoticeDSL connection is activated.
2021-07-13 15:09:24SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 15:09:24SystemNoticeDSL connection is deactivated .
2021-07-13 15:04:20SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 15:04:15SystemNoticeDSL connection is activated.
2021-07-13 15:01:28SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 15:01:28SystemNoticeDSL connection is deactivated .
2021-07-13 14:58:23User LevelNoticeUser admin login from 192.168.1.9 successfully.
2021-07-13 14:58:19SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:58:15SystemNoticeDSL connection is activated.
2021-07-13 14:55:32SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:55:32SystemNoticeDSL connection is deactivated .
2021-07-13 14:44:42SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:44:38SystemNoticeDSL connection is activated.
2021-07-13 14:42:03SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:42:03SystemNoticeDSL connection is deactivated .
2021-07-13 14:28:02SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:27:58SystemNoticeDSL connection is activated.
2021-07-13 14:25:22SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:25:22SystemNoticeDSL connection is deactivated .
2021-07-13 14:10:21SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:10:17SystemNoticeDSL connection is activated.
2021-07-13 14:05:10SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:05:10SystemNoticeDSL connection is deactivated .
2021-07-13 13:17:48SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 13:17:44SystemNoticeDSL connection is activated.
2021-07-13 13:13:25SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 13:13:25SystemNoticeDSL connection is deactivated .
2021-07-13 13:11:12SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 13:11:08SystemNoticeDSL connection is activated.
2021-07-13 12:57:11SystemNoticeDSL connection is deactivated .
2021-07-13 12:56:55SystemNoticeDSL connection is activated.
2021-07-13 12:54:08SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 12:54:08SystemNoticeDSL connection is deactivated .
2021-07-13 08:32:37SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 08:32:33SystemNoticeDSL connection is activated.
2021-07-13 08:29:50SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 08:29:50SystemNoticeDSL connection is deactivated .
2021-07-13 06:57:46SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 06:57:42SystemNoticeDSL connection is activated.
2021-07-13 06:54:58SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 06:54:58SystemNoticeDSL connection is deactivated .
2021-07-13 04:34:39SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 04:34:34SystemNoticeDSL connection is activated.
2021-07-13 04:31:58SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 04:31:58SystemNoticeDSL connection is deactivated .
2021-07-13 04:16:28SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 04:16:24SystemNoticeDSL connection is activated.
2021-07-13 04:13:57SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 04:13:57SystemNoticeDSL connection is deactivated .
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Shane
Moderator Moderator
Moderator
‎13-07-2021 10:48 PM

Hi @sunburntandblon ,

 

For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.

 

Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 

 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: 

 

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 

@sunburntandblon wrote:

Dropouts - constantly throughout the day - there are no outages listed

2021-07-13 15:17:06 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 15:17:02 System Notice DSL connection is activated.
2021-07-13 15:14:27 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 15:14:27 System Notice DSL connection is deactivated .
2021-07-13 15:13:23 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 15:13:19 System Notice DSL connection is activated.
2021-07-13 15:09:24 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 15:09:24 System Notice DSL connection is deactivated .
2021-07-13 15:04:20 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 15:04:15 System Notice DSL connection is activated.
2021-07-13 15:01:28 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 15:01:28 System Notice DSL connection is deactivated .
2021-07-13 14:58:23 User Level Notice User admin login from 192.168.1.9 successfully.
2021-07-13 14:58:19 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:58:15 System Notice DSL connection is activated.
2021-07-13 14:55:32 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:55:32 System Notice DSL connection is deactivated .
2021-07-13 14:44:42 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:44:38 System Notice DSL connection is activated.
2021-07-13 14:42:03 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:42:03 System Notice DSL connection is deactivated .
2021-07-13 14:28:02 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:27:58 System Notice DSL connection is activated.
2021-07-13 14:25:22 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:25:22 System Notice DSL connection is deactivated .
2021-07-13 14:10:21 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 14:10:17 System Notice DSL connection is activated.
2021-07-13 14:05:10 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 14:05:10 System Notice DSL connection is deactivated .
2021-07-13 13:17:48 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 13:17:44 System Notice DSL connection is activated.
2021-07-13 13:13:25 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 13:13:25 System Notice DSL connection is deactivated .
2021-07-13 13:11:12 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 13:11:08 System Notice DSL connection is activated.
2021-07-13 12:57:11 System Notice DSL connection is deactivated .
2021-07-13 12:56:55 System Notice DSL connection is activated.
2021-07-13 12:54:08 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 12:54:08 System Notice DSL connection is deactivated .
2021-07-13 08:32:37 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 08:32:33 System Notice DSL connection is activated.
2021-07-13 08:29:50 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 08:29:50 System Notice DSL connection is deactivated .
2021-07-13 06:57:46 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 06:57:42 System Notice DSL connection is activated.
2021-07-13 06:54:58 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 06:54:58 System Notice DSL connection is deactivated .
2021-07-13 04:34:39 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 04:34:34 System Notice DSL connection is activated.
2021-07-13 04:31:58 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 04:31:58 System Notice DSL connection is deactivated .
2021-07-13 04:16:28 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-07-13 04:16:24 System Notice DSL connection is activated.
2021-07-13 04:13:57 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-07-13 04:13:57 System Notice DSL connection is deactivated .

 

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