encryption key

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rambo135
Level 2

I have just cahnged from Telstra to TPG on NBN,internet conected wi-fi working .

Now trying to conect to Netfix (smart tv wireless) once new wi-fi address selected it asks for "ENCRYPTION CODE ) WHERE DO I FINDE THAT CODE please.

 

kim

1 ACCEPTED SOLUTION

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BasilDV
Moderator

Good day @rambo135,

 

We received your messaged and we are glad to know that you were able to connect your TV wirelessly to your modem. Let us know should you require further assistance.

 

Have a great day ahead.

Cheers!

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2 REPLIES 2
BasilDV
Moderator

Good day @rambo135.

 

Welcome to TPG Community!

 

Since you are trying to connect your Smart TV via WiFi, the encryption code should be the WiFi password of your modem. Have you tried it?

 

Regards,

BasilDV
Moderator

Good day @rambo135,

 

We received your messaged and we are glad to know that you were able to connect your TV wirelessly to your modem. Let us know should you require further assistance.

 

Have a great day ahead.

Cheers!