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evening speed and modem firmware for new nbn installation

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Level 1c

i have nbn installed this afternoon. the initial test was about 43mbps ( 50 plan) in the afternoon and earlier evening. but after 20:30, the speed has dropped  to around 25 to 33 mbps. and even slower at 21:15.  I have also checked my tpg modem's firmware, please see the attached, it there a newer version? what could be the issues for slower speed in the peak evening hours?

20.28 test result nbn tpg.jpgtpgfirmware15may2020 (002).jpg

1 REPLY 1
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Moderator

Hi @tpbnbn ,

From our system, I can see you are getting good sync speed in your NBN 50 plan. You can also check your speed test from tpg mobile apps. You can download  from https://www.tpg.com.au/services/tpg-app.

If you still having issue pls private message me and I will assist you.

Regards,

Sajal