fttp upgrade

[manettas]

I have been notified that my address is now eligible for the FTTP NBN upgrade.  I contacted TPG over 2 months ago seeking assistance in having my NBN connection upgraded to FTTP but I have not had a reply.  How do I progress with the FTTP upgrade

[Anonymous]

Hi @manettas ,

Let us check the availability of the free FTTP upgrade in the area and submit a request on your behalf. Could you send us a PM with your details to proceed?

How to send a PM? 

Regards,

I have been notified that my address is now eligible for the FTTP NBN upgrade.  I contacted TPG over 2 months ago seeking assistance in having my NBN connection upgraded to FTTP but I have not had a reply.  How do I progress with the FTTP upgrade