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lack of speed with nbn connection

Michaelsusie
Level 2

I have tried 3 different computers and none can even fully connect to the nbn. My computer installer confirms it has to be the modem or street connection.

3 REPLIES 3
peter_k
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.



Regards

Peter

Ken-C
Moderator
 
Michaelsusie
Level 2

my mobile number is 0408 44 99 35