modem replace

lemoncola
Level 2

Hi 

 

My wifi signal is my room is very weak, I think i need to replace a  new modem, may i ask what is the the procedure to get a new modem?

3 REPLIES 3
BasilDV
Moderator

Hi @lemoncola

 

How far is your room from the location of the modem/router?

What troubleshooting have you tried so far? 

 

Signal interference may be causing it to be weak. We've created some articles that may help you improve your home WiFi network.

Let me know how it goes.

 

BasilDV

lemoncola
Level 2

Hi

 

It's be fine before, just this half year the signal is getting weak.

I tried to reset the modem but still not help

BasilDV
Moderator

Hi @lemoncola

 

You may also try the troubleshooting provided in the articles to improve your home WiFi network.

It will give you some information on what may be causing for the signal to get weak.

 

BasilDV