modem return to TPG

enricodg
Level 2

Hi, i turned to NBN few months ago. I have a ADSL Modem Reuter and NBN Connection Device that i don't need. How can I give to TPG back?

I don't want to throw these devices away.

 

Thank you

1 REPLY 1
Ahra_G
Moderator

Hi @enricodg

 

Thanks for letting us know. 

 

Upon checking your account, it appears that you have switched from NBN FTTC to NBN HFC. The NCD should have been left on your previous address. 

 

Nonetheless, I would recommend to contact NBN Co directly regarding the NBN NCD. 

 

You may keep the modem/router provided by TPG.

 

 

Let us know should you require further assistance. 

 

 

Regards,

Ahra_G