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Requested to moving to a house that already has nbn which should be fast in installation. Moving fee paid. No connection since last week. id : 6589360
customer support keep transfer me to other department where they don't reply.
Hi @Lingg
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
Regards,David_M
I mistakenly relocate from that address to the other one. but I have requested a relocation back on 17th to the address I mentioned above.
So WILKINSON street is where you need it to stay workling at?
yes wilkinson street
I have escalated this to our relocations officers. They should contact you ASAP to further sort out your issue.
Regards,
David_M
