nbn FTTC failed to connect

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Level 1c

Hi

 

Received the sms confirmation to connect. Upon connecting as instructed, the NBN box lights #2&3 are continuously flashing and the internet light on the router has not lit up. Please help/resolve asap. Thanks

 

Jeff

4 REPLIES 4
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Moderator

 

 

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  

 

 

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Level 1c

Hi @RajenS ,

 

All the information had been sent to you via PM.

 

Tx

Jeff

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Level 1c

Hi @RajenS ,

 

Any suggestion?

 

Regards

Jeff

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Moderator

Hi @jeffshao 

   It seems Telstra bypassed NBN from pit, 

So arranged NBN tech to your home 

Thanks 
Rajen