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nbn co technician function in connecting nbn fttc

Level 2

what does nbn co technician do at my place to install nbn fttc installation?


Hi  @MaroubraAM,


For new services, we recommend customers to check first if their service has been installed and activated.


We have created this community article, which contains a video on How to track your TPG service installation



We also send email notification once the service is activated.


If you have received this email and the service is still not working, we recommend to check if the equipment is properly set up and we have created setup guides for all technologies that TPG use : New Connection Setup Help


In your case, an NBN technican has been booked to complete the installation of the NBN connection box.