Level 2

today the 2-4-20 someone from nbn was supposed to come to my place and connect  me up to nbn between the time off 1300 to 1700 nobody arrived i was actuly home all day you send out text messages beforehand to make sure somebody will be home threaten me with $109 charge if nobody is home and you dont hold up your end off the bargain so i say to you if im not connected by saturday i want $109 off you get back to me asap as a phone call from someone today would have been nice


Hi  homer4207,


I m sorry to hear what happened, and I just checked the NBN records, NBN tech mentioned, he was not able to get access to Network boundary point, so NBN rescheduling the installation to next early appointment,



Thank you