Get online support
I had TPG NBN phone bundle installed March 11th porting my phone number was to take 1 to 5 business days
TPG tech asked me to call Telstra and ask why Telstra refused porting my number I called Telstra and they said they cannot refuse porting! round in circles.
7 weeks later still not ported still can’t receive phone calls
Called back numerous times and keep being asked to wait 24 to 48hrs for a reply and as usual no replies.
Is there someone there that can see it through and not pass the buck.
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.