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when will my nbn modem arrive

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carmax42
Level 2
Level 2
‎16-10-2017 11:08 AM
 
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Optimus
Level 3
Level 3
‎30-10-2017 10:49 AM

Hi @carmax42,

                       You can get all the info needed for Modem deliver times and how to check here https://community.tpg.com.au/t5/Broadband-Internet/How-to-Check-TPG-supplied-modem-delivery-status/m...

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Luna
Level 5
Level 5
‎16-10-2017 12:57 PM

Hi @carmax42, once TPG ships the modem it usually takes 1-2 working days for metro locations and 2-4 working days for non metro locations. 

 

TPG will email you the tracking number of the shipment and you can use this to track delivery at www.startrack.com.au. 

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Optimus
Level 3
Level 3
‎30-10-2017 10:49 AM

Hi @carmax42,

                       You can get all the info needed for Modem deliver times and how to check here https://community.tpg.com.au/t5/Broadband-Internet/How-to-Check-TPG-supplied-modem-delivery-status/m...

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