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when will my nbn modem arrive

Level 1
 
2 REPLIES
Level 5

Hi @carmax42, once TPG ships the modem it usually takes 1-2 working days for metro locations and 2-4 working days for non metro locations. 

 

TPG will email you the tracking number of the shipment and you can use this to track delivery at www.startrack.com.au. 

Level 3

Hi @carmax42,

                       You can get all the info needed for Modem deliver times and how to check here https://community.tpg.com.au/t5/Broadband-Internet/How-to-Check-TPG-supplied-modem-delivery-status/m...