TPG Community

Get online support

4 G Data barred

Highlighted
Level 1a
My data connection was barred yesterday and i made a payment via debit card yesterday evening itself. But i am still not connected back. Its really frustrating for taking that long to reconnect a service. Do i have to call the customer service and get it reconnected? It’s going to be a really useless service if such simple tasks need to be done manually.
2 REPLIES 2
Highlighted
Moderator

Hi @AnupamaM,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Highlighted
Moderator

Hi @AnupamaM,

 

I have requested for our Accounts Team to investigate and requested for someone to contact you back ASAP.

 

Regards,

Karl