Account access while overseas

[500hughes]

Hello,

I am currently overseas and didn't think to enable roaming on our mobile plan as I have an overseas data sim that I purchased on arrival.

However, I can't get any 2fa when logging into our account to change this as the sms does not get through.
How can I enable international roaming while overseas?

Thanks.

[adib_rahmang]

Hey @500hughes,

Our Privacy Team will be able to get that sorted for you. Fill out the form from the link below and they’ll get back to you within 48 business hours.

https://www.tpg.com.au/identity