Account has expired

[Rosie1]

Hi there

I am unable to call out or send texts on my mobile phone or access internet.

My account has been paid - I don't have any outstanding fees due.

However, my contract details state: You are currently not in contract.

How do I fix this?

Kind regards,

Rosie

[BasilDV]

Hi @Rosie1 

We'd like to check on what happened to your service and see what we can do to restore it.

Please send us a private message with your account details.

BasilDV