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Account has expired

mdaryal12
Level 2

I get Your Account Has Expired message when trying to make outgoing calls. I can't make outgoing calls. I have no SMS. I have no mobile internet.

It is not a pre-paid sim. It is a billed account. I am on a direct debit. The montly fee has already been deducted.

I contacted TPG many times in the past 3 days. There is still no progress.

Still no outgoing calls, no SMS, no mobile internet. It has been 3 days.

2 REPLIES 2
Dann
Moderator

Hi,

 

Welcome to the Community!

 

We'd like to check the status of your mobile service. Please PM us with the mobile number and full name so we can look into this.

 

Regards,

Dann

Anonymous
Not applicable

Hi,

Just checking should you require further assistance, if so please send a Private Message with your account details.

Regards,

 

 

I get Your Account Has Expired message when trying to make outgoing calls. I can't make outgoing calls. I have no SMS. I have no mobile internet.

It is not a pre-paid sim. It is a billed account. I am on a direct debit. The montly fee has already been deducted.

I contacted TPG many times in the past 3 days. There is still no progress.

Still no outgoing calls, no SMS, no mobile internet. It has been 3 days.