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Activating sim unable to receive verification code or call centre

leighw1
Level 2

I am trying to activate a new sim but can't activate due to not being able to receive a verification code or call to speak to someone. Please advise if I can do this via email.

1 REPLY 1
Shane
Moderator

Hi @leighw1 ,

 

Let us request to activate the SIM. To proceed, could you send us a PM with your details?

 

How to send a PM? 

 

Regards,

 

I am trying to activate a new sim but can't activate due to not being able to receive a verification code or call to speak to someone. Please advise if I can do this via email.