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All service not working

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Level 1a
It’s been 7 days since the last time I was able to use my service. Phoned 5 times already. My case has been escalated on Friday until today there’s no update. What else to do?
1 REPLY 1
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Moderator

We sincerely apologise for the inconvenience this has caused you, @kristalmendiola . Please send us a private message with your TPG account details so we can look into this and help with the resolution.

 

To send a PM, please refer to this link: How do I private message (PM) in the community