Assisting Deaf & Hard of Hearing Customers

[rachieha]

How do Deaf / Hard of Hearing Customers, who cannot hear over the phone, request assistance?

i.e. I need to order a new sim card. (phone is lost)

TIA

[Aubrey · Accepted solution]

Hi @rachieha, we've got your PM and replied to it.

Cheers!
Aubrey

[rachieha]

Received the message.

Happy with the solution. 

Thanks for the prompt reponse. 

Cheers

[Amelie69]

I am new here but let me see.