Call records missing in TPG call history

[Commu-M]

Hi there,

I downloaded my TPG call history recently and noticed a few records missing. I’m wondering why this happened. Thank you for your help.

[Aubrey]

Hi @Commu-M, welcome to TPG Community!

Is this for your home phone or mobile? Note that usage records may be delayed by up to 48 hours. You can send us your details via private message so we can take a closer look into this.

Aubrey