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Can't contact TPG nor send texts or make calls - "account expired"

Level 2

My account says 




I have just paid my bill and it was only a day late. My online account shows my bill is paid. I can't make phone calls, so can't contact TPG support. There is no chat support on PC, and whenever I try clicking on "online help" in the pp using wifi, it takes me back to the login page and then my dashboard. So I have no way of contacting TPG support. I also cann't next nor use 4g. Please restore my account access immediately.




Hi @suelinmccauley 


We've edited your post as it contains your account details. Please avoid posting any information in a public thread as it may compromise your security.


We'd like to check on this further and see how can we help.


Just send us a private message with your account details.