Can't log in to my account, or receive SMS / make calls

[matt3]

Before I could activate my new TPG sim my old provider Vodafone ended my service (don't know why).

So now I can't log in to my TPG account because it requires multi-factor authorisation via SMS to my phone, nor can I call TPG because I have no phone service.

Can anyone help?

[Shane]

Hey @matt3 

I got you, let me help activate your new SIM card. Could you shoot me a PM with your details?

How to send a PM? 

Regards,

Before I could activate my new TPG sim my old provider Vodafone ended my service (don't know why).

So now I can't log in to my TPG account because it requires multi-factor authorisation via SMS to my phone, nor can I call TPG because I have no phone service.

Can anyone help?

[matt3]

Ended up solving this myself. I should mention how, in case anyone else is having this problem.

The service didn't begin to work immediately after I put the new sim in. I had to wait a while. That's all.

[BasilDV]

Glad that this has been resolved @matt3 

Let us know if you need further assistance.

BasilDV