Can’t make and receive calls

[lxhui0206]

I can’t make or receive calls. I tried to make calls by changing the phone but still can’t.

[Shane]

Hi @lxhui0206,

Welcome to the community!

We're sad to know that you're having issue with your home phone service. We'd like to confirm if there is a dial tone also if you have tried to use a different handset. To better understand the situation. PM us your account details (Username/Customer ID together with the address on file).

In case you need a reference: How do I private message (PM) in the community

Cheers!