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Cancel my mobile plan

Sophia1010
Level 2
Level 2
‎22-10-2021 06:49 AM

Hi there,
I am currently in Germany and I want to cancel my SIM plan. I tried to call TPG but I was not able to connect.

How can I cancel my plan in this case?

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Riezl
Moderator Moderator
Moderator
‎22-10-2021 09:53 AM

Hi @Sophia1010 , we are sorry to know that you'd like to cancel the service. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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