Cancel service from overseas

[Tomasz1]

I'm wanting to cancel my service (SIM Only Extra Large) as I've moved overseas, but I'm not able to call the international number at this time. Am I able to get a PM to explore other ways to resolve this?

[Ahra_G]

Hi @Tomasz1, 

Let us have your TPG customer ID via private message so we can assist you. 

We recommend to try and post another comment in order for you to gain access and reach level 2 in sending us a private message as we can see that this is your first time reaching out to us. 

Regards,

Ahra

[Tomasz1]

Hi Ahra, will replying to you here be enough to get me to level 2?

[Shane]

Hi @Tomasz1 

Let us coordinate this with our accounts team to provide details on how to cancel the service. Could you send me your details please?

Regards,

I'm wanting to cancel my service (SIM Only Extra Large) as I've moved overseas, but I'm not able to call the international number at this time. Am I able to get a PM to explore other ways to resolve this?