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Cancel sim

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Level 1c
Hi,

I have received your sim 4days back but still your sim is not working.

When I insert sim, it is not showing network bar instead it is showing SOS only.
I contact your company, there is always women who is answering call and she says it will activate tomorrow, other says after 24hrs. It’s just wasting my time waiting.

So, kindly cancel this sim. I will go with other provider. My number is 0450507980. I paid $12 for this sim and hope I will get refund as I didn’t use my sim.

Thank you,
Regards.
1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter